Fanelli Solutions builds contracts that meet our clients’ needs with measurable objectives and service level agreements to ensure the vendor is held to meeting the objectives of the contract. We include monitors, goals and penalties that hold all parties accountable for results.
When we negotiate a contract, the vendors clearly understand your objectives. Quality indicators, satisfaction indicators and financial measures are always part of our contracts. We believe in building contracts that incentivize the vendors to perform and build solid long term partnerships with our clients.
